Frequently asked questions.
Understand the product scope and the questions worth discussing before selecting an elevator operations platform.
Who is Nexvator PRO designed for?
The product is designed for elevator manufacturers, installation contractors, AMC/CMC providers and elevator service agencies that want to connect sales, project, maintenance, inventory and field operations.
Which business workflows does Nexvator cover?
The defined product scope spans lead management, technical quotations, installation project workflows, material and inventory, AMC/CMC contracts, preventive maintenance, breakdowns, assets, finance and workforce operations.
Does Nexvator include a mobile application?
The product scope includes a Flutter mobile app for field-oriented workflows. Confirm individual feature availability and supported devices against the current release during a demo.
Can existing customer, lift and contract data be imported?
The product scope includes bulk Excel import for selected historical records. Migration should be planned after reviewing source file structure, data quality and required fields.
Can we manage multiple elevators under one maintenance contract?
The intended AMC/CMC workflow supports associating multiple elevators with a master contract. Confirm exact coverage, billing and scheduling configuration during product evaluation.
Does the mobile application work offline?
Some field workflows are intended to accommodate interrupted connectivity. Exact offline behavior varies by workflow and app release, so verify the required use cases—especially in basements and lift shafts—before relying on them.
How does GPS attendance work?
The defined scope includes GPS and geofence-based attendance workflows. Actual accuracy and behavior depend on device permissions, location conditions, OS restrictions and configuration. Employers should clearly communicate how location data is used.
Can Nexvator connect website leads with our CRM?
The website can be integrated with the Nexvator CRM through a secure API after the production endpoint, authentication method and lead-field contract are confirmed.
How is pricing determined?
Pricing should be discussed based on business size, modules, users, migration requirements, integrations, onboarding and support expectations. Contact the team for a scoped discussion.
How can I see Nexvator PRO?
Use the Book a Demo page, call +91 99286 79586, or contact the Nexvator team via WhatsApp to request a walkthrough.
Let’s discuss your use case.
Ask about your process, mobile requirements, data migration or implementation scope.